How do I book a session?
Sessions are booked online through bookeo. You can use the link here to head there! You can create an account to manage bookings, memberships, and prepaid packs.

How early should I arrive?
Please arrive 10–15 minutes before your session to allow time for parking, the short walk to the sauna, and getting changed. Arriving early ensures you get the full 55 minutes you’ve booked.

What happens if I arrive late?
Sessions run on time. Late arrival may reduce your session time.

Do I need to book in advance?
Yes, booking ahead is recommended as sessions are limited to capacity.

Where do I park?
Parking is shared with Mountain View Ranch, there is exclusive parking for sauna however this is limited to only 12 spaces. So please allow extra time when arriving, particularly during busy periods.

You will follow the black road past the main entrance of The Ranch (Log Cabin) from there you can follow the signs. (or Look for the Red Flags)

How far is the walk to the sauna?
The sauna is approximately a 5-minute walk from the parking area, following a Woodchip path through a forest, please bring appropriate footwear.

What happens when I arrive?
You’ll be welcomed on site and given a brief introduction. Guidance is available if you need it, but you’re free to use the sauna and cold plunge at your own pace.

Are sessions structured?
Standard sessions are not structured or timed rotations. You move between heat and cold as you choose.

How long are sessions?
Standard and private sessions are 55 minutes long.

Do I have to use the cold plunge?
No. During standard sessions, cold immersion is completely optional.

What about guided sessions?
During guided sessions, you will be supported and progressively introduced to longer cold exposure to help build resilience safely.

Swimwear

Two towels (one to sit on, one to dry off)

Water bottle

Slider/flip flops/crocs for moving between the sauna and cold plunges

Please dress appropriately for outdoor conditions.

Is sauna suitable for beginners?
Yes. First-time visitors will receive a short introduction and can use the sauna at their own pace.

How long should I stay in the sauna?
Use short rounds and listen to your body. Step out regularly to cool down and hydrate.

Can I pour water on the rocks?
Only if instructed on arrival.

Is alcohol allowed?
No. Alcohol is not permitted on site as it is unsafe to combine with sauna and cold immersion.

Do sessions still run in bad weather?
Yes. Draigoch runs in most weather conditions, including rain.

Sessions are only cancelled in extreme conditions where it would be unsafe. If this happens, you will be contacted and offered a reschedule or refund.

Are there toilets available?
Yes. Toilets are available nearby and should be used before or after your session.
You must be fully changed before accessing them as they are located on The Ranch family trail.

Can I cancel or reschedule?
Bookings can be changed up to 24 hours in advance.

Head to Account to sign in to your area to manage your bookings.

Less than 24 hours before your session: Bookings are non-refundable and non-transferable.

No-shows: Members will be charged an £8 fee for not showing to their booking.

Use of the sauna is done so at your own risk. We ask that you contact your GP if at all in doubt about
safely using the sauna.

If any of the below apply to you (please note, this is not a comprehensive list) we advise you to seek your GP’s advice:

- If you're pregnant
- If you've had a heart attack or stroke
- If you're taking any medications
- If you have cardiovascular conditions and/or problems
- You have epilepsy
- You have asthma or breathing conditions
- High or low blood pressure
- If you have arterial disease
- If you have joint or muscle injury

Are children allowed in your sauna?

Yes, children aged 12 to 16 are allowed to use the sauna but only under the following conditions to ensure their safety:

• Private Hire Only: Children in this age group may use the sauna exclusively during private hire sessions.

• Adult Supervision: A responsible adult or guardian must accompany and supervise the children at all times while they are in the sauna.

• Age Limit: Please note, children under 12 are not permitted to use the sauna.